Privacy Policy

Effective date: November 2025

This Privacy Policy describes how Eminent Handball ("we," "us," or "our") collects, uses, discloses, and protects personal data in connection with our website and services. This policy applies to all individuals who visit our website, submit inquiries, or engage our coaching services.

Eminent Handball is committed to protecting your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Swedish data protection laws.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

Eminent Handball operates as the data controller responsible for processing personal data collected through our website and services.

Contact Information:
Eminent Handball
Email: support@eminenthandball.com
Country of operation: Sweden

2. Categories of personal data collected

We collect and process the following categories of personal data:

2.1 Identity data: name, age, nationality, photographs, and video recordings.

2.2 Contact data: email address, telephone number, and country of residence.

2.3 Profile data: handball position, current playing level, experience, and stated goals.

2.4 Performance data: video footage, technical assessments, progress notes, and coaching feedback.

2.5 Transaction data: invoices, payment records, and contractual documentation.

2.6 Communications data: correspondence via email, messaging platforms, and video calls.

2.7 Technical data: IP address, browser type and version, device information, time zone setting, operating system, and website usage data collected automatically through cookies and similar technologies.

3. Methods of data collection

We collect personal data through the following methods:

  • Direct submission via website forms, questionnaires, and applications

  • Communication via email, messaging services, and video calls

  • Submission of video footage and images for coaching purposes

  • Execution of contractual agreements

  • Automated collection through website cookies and analytics

4. Purposes and legal basis for processing

We process personal data for the purposes outlined below, along with the corresponding legal basis under Article 6 of the GDPR:

Purpose – Legal basis

Responding to inquiries and assessing program suitability – Legitimate interest (Art. 6(1)(f))

Delivering coaching services and fulfilling contractual obligations – Performance of contract (Art. 6(1)(b))

Processing payments and maintaining financial records – Performance of contract; Legal obligation (Art. 6(1)(b), (c))

Communicating regarding program progress and scheduling – Performance of contract (Art. 6(1)(b))

Sending marketing communications and promotional materials – Consent (Art. 6(1)(a))

Using footage and images for marketing and promotional purposes – Consent (Art. 6(1)(a))

Website analytics and service improvement – Legitimate interest (Art. 6(1)(f))

Compliance with legal and regulatory obligations – Legal obligation (Art. 6(1)(c))

5. Consent for marketing and media use

Where processing is based on consent, you have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

5.1 Marketing communications: We will only send promotional emails or newsletters if you have provided explicit opt-in consent. You may unsubscribe at any time using the link provided in each communication or by contacting us directly.

5.2 Use of footage and images: Video footage and images submitted as part of coaching services may be used for marketing, educational, or promotional purposes only with your explicit consent. Consent options are provided within the coaching agreement and include full permission, anonymized use only, or no use. You may modify your consent preferences by submitting a written request.

6. Data retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to establish, exercise, or defend legal claims.

Data category - Retention period

Inquiry data (non-clients) – 12 months from last point of contact

Contractual and financial records – 7 years from end of contract (Swedish Accounting Act)

Consent records (marketing, footage use) – Duration of use plus 6 years

Performance data and video footage – 3 years following conclusion of program, unless consent for extended use is granted

Communication records (material correspondence) – 3 years following conclusion of coaching relationship

Routine communications (scheduling, administrative) – 12 months following conclusion of coaching relationship

Marketing suppression list – Indefinitely, to ensure compliance with opt-out requests

We may retain personal data beyond these periods where necessary for the establishment, exercise, or defense of legal claims in accordance with Article 17(3)(e) of the GDPR.

Upon expiration of the applicable retention period, personal data will be securely deleted or anonymized.

7. Third-party processors and international transfers

We engage third-party service providers to assist in delivering our services. These processors act on our behalf and are contractually obligated to process data in compliance with GDPR.

Service provider - Function - Location

Framer B.V. – Website hosting and analytics – Netherlands/USA

Typeform S.L. – Forms and questionnaires – Spain/USA

ManyChat Inc. – Messaging automation – USA

Bonsai Technologies Inc. – Contracts and invoicing – USA

PayPal Holdings Inc. – Payment processing – USA

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, or reliance on the recipient's certification under an approved framework.

We do not sell, rent, or trade personal data to third parties.

8. Data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure storage systems, access controls, and encrypted communications where applicable.

While we take reasonable precautions, no method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security of data transmitted to or stored by us.

9. Rights of data subjects

Under the GDPR, you have the following rights regarding your personal data:

9.1 Right of Access (Art. 15): You may request confirmation of whether we process your personal data and obtain a copy of such data.

9.2 Right to Rectification (Art. 16): You may request correction of inaccurate or incomplete personal data.

9.3 Right to Erasure (Art. 17): You may request deletion of your personal data, subject to applicable legal retention requirements.

9.4 Right to Restriction (Art. 18): You may request that we restrict processing of your personal data under certain circumstances.

9.5 Right to Data Portability (Art. 20): You may request to receive your personal data in a structured, commonly used, and machine-readable format.

9.6 Right to Object (Art. 21): You may object to processing based on legitimate interests or for direct marketing purposes.

9.7 Right to Withdraw Consent (Art. 7): Where processing is based on consent, you may withdraw consent at any time.

To exercise any of these rights, submit a request to [email]@eminenthandball.com. We will respond within 30 days. We may request verification of your identity before processing the request.

10. Cookies and tracking technologies

Our website uses cookies and similar technologies to collect Technical Data and enhance user experience. Cookies are small text files stored on your device when you visit a website.

Types of cookies used:

  • Essential cookies: Required for basic website functionality.

  • Analytics cookies: Used to collect information about website usage and performance.

Cookies are deployed through Framer, our website platform. You may manage cookie preferences through your browser settings. Disabling certain cookies may impact website functionality.

For more information, refer to Framer's Privacy Policy at framer.com/privacy.

11. Processing of minor's data

Our services are available to individuals aged 14 years and older. For clients under the age of 18, parental or guardian consent is required prior to processing personal data. This consent is obtained through co-signature of the coaching agreement.

We do not knowingly collect personal data from individuals under 14 without verified parental consent. If we become aware of such collection, we will take steps to delete the data promptly.

12. Changes to this policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Material changes affecting existing clients will be communicated via email.

Continued use of our website or services following any changes constitutes acceptance of the revised policy.

13. Complaints and supervisory authority

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the competent supervisory authority.

Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY)
Website: www.imy.se
Email: imy@imy.se
Address: Box 8114, 104 20 Stockholm, Sweden

14. Contact

For questions, requests, or concerns regarding this Privacy Policy or our data processing practices, contact:

Eminent Handball
Email: support@eminenthandball.com